Soap FAQ's
Frequently Asked Questions
Our handmade soaps are crafted in small batches right here on the farm using traditional cold-process methods. We use natural oils, farm-grown botanicals, and essential oils to create gentle, nourishing bars.
We have a mix of vegan and non-vegan soaps. We do use honey, milk and tallow in some bars. Please check the ingredient list on each bar for more information.
Our soaps are formulated to be gentle and moisturizing, making them suitable for most skin types including sensitive skin. However, we recommend checking the ingredient list if you have specific allergies.
Store your soap in a dry, well-ventilated area between uses. Use a soap dish with drainage to help your bar last longer. Keep it away from direct water spray in the shower.
Our handmade soaps have a shelf life of approximately 12 months when stored properly in a cool, dry place. The scent may fade over time, but the soap remains effective and safe to use.
Orders are typically processed within 1-3 business days. Shipping within Canada usually takes 3-7 business days depending on your location. You'll receive a tracking number once your order ships.
Yes! We ship to all provinces and territories across Canada. Shipping rates are calculated at checkout based on your location and order size.
We take great care in packaging our products, but if your order arrives damaged, please contact us within 48 hours with photos. We'll be happy to send a replacement or issue a refund.