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Frequently Asked Questions
Our handmade soaps are crafted in small batches right here on the farm using traditional cold-process methods. We use natural oils, farm-grown botanicals whenever possible, and essential oils to create gentle, nourishing bars.
Our soaps are not vegan because they contain tallow, an animal-derived ingredient. They are made with nourishing natural oils and butters, including coconut oil, olive oil, tallow, shea butter, avocado oil, and castor oil. We do not use synthetic fragrances, parabens, or harsh chemicals, and use natural colorants and essential oils.
Our soaps are formulated to be gentle and moisturizing, making them suitable for most skin types including sensitive skin. However, we recommend checking the ingredient list if you have specific allergies.
Store your soap in a dry, well-ventilated area between uses. Use a soap dish with drainage to help your bar last longer. Keep it away from direct water spray in the shower.
Our handmade soaps have a shelf life of approximately 12 months or longer when stored properly in a cool, dry place. The scent may fade over time, but the soap remains effective and safe to use.
Orders are typically processed within 1-3 business days. Shipping within Canada usually takes 3-7 business days depending on your location. You'll receive a tracking number once your order ships.
Yes! We ship to all provinces and territories across Canada. Shipping rates are calculated at checkout based on your location and order size.
We take great care in packaging our products, but if your order arrives damaged, please contact us within 48 hours with photos. We'll be happy to send a replacement or issue a refund.